To deal with difficult people, one has to open one's heart to them.
Difficult people can be found round the breakfast table just as much as in a factory, or in a region in conflict. The key is to listen to the other person and open your heart to them. And change in a difficult relationship can start with me.
语音语言
English
Français
谈话类型
年
1977
录制日期
Reference number
S07408
记录长度
01:07:00
版权持有人
实体位置
Publishing permission
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